How Do I Talk to a Human at Virgin Australia?

How can I talk to someone at Vergin Australia?

While traveling with Vergin Australia Airlines, you can receive different services such as special assistance for disabled passengers, allowance for extra baggage, etc. Before or after making the bookings, if you face any trouble or want any information related to travel, you can take help from the expert using Virgin Australia phone number +61 2 5133 5043, (07) 3295 2296) as this number is for general queries.

How do I email Virgin Australia reservations?

Sending the queries by email is also an option to take assistance as this option will help you to share the query-related documents. To compose an email, you have to click on and then create an email in which you have to provide the complete query and send it. After sending the email, you have to wait for 24 hours to get the revert of that email.

Does Virgin Australia offer live chat support?

Yes, Virgin Australia offers you the option of connecting on chat, as this will benefit you the most as you can avoid the call hold barrier. If you want to share the queries on chat but need information about the process, then you can follow the points below. 

  • Locate the contact us page on the Virgin Australia Airlines website.
  • Then from the available options, choose the chat mode 
  • Now provide the information about your travel and then your query
  • Last, click on the send option and get the solutions.

How do I call Virgin Australia to change my flight?

After making the confirmed reservation with Virgin Australia Airlines, you can modify your bookings and change your flight at your convenience if your plan gets changed. If you need the details about the flight change, you can take the representative's help by dialing 13 67 89. The representative will provide you with complete information about the policies, charges for a flight change, etc.

How can I contact Virgin Australia Velocity?

If you have queries related to velocity points, special offers, earning velocity points, etc., you can take assistance by connecting with the representatives. To take expert assistance from the Virgin Australia velocity team, call this number +61 2 5133 5043 / +61 2 8667 5924 and then choose the convenient option of IVR.

How to contact Virgin Australia baggage services?

Often passenger wants to know about the allowance of baggage, lost baggage details, things that are not allowed in baggage, etc., due to which they wish to take assistance by connecting with the representative. For this baggage-related queries, they can call by using this number 1300 170 911, or they can email and get a revert within 24 hours.

How can I contact Virgin Australia Group Booking?

Most of them want to travel in a group as group booking is money-saving and all the travelers will get the seats together. Suppose any travelers are looking for details about the group booking charges, documents related to information, maximum passengers for group bookings, etc. In that case, they can take help on this contact number 13 67 00 within Australia or this number +61 7 3295 2299 for international locations.

How do I make a complaint to Virgin Australia?

While traveling with Virgin Australia Airlines, if you are getting any trouble or are unable to receive any services, you can also get the option of sending a complaint. To send your complaint to Virgin Australia, you can use the below mention address.

Virgin Australia Guest Relations - Complaints PO Box 1034 Spring Hill Qld 4004


Through the details mentioned above, you will receive the information about the How do I speak to someone at Virgin Australia? Still, you can reach them anytime as they are available for 24 hours.

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