How to File a Complaint with Iberia | Compensation & Refund

How do I make a claim with Iberia?

Fulfilling a claim to reimburse your losses is possible if you are unhappy with Iberia's service. You may continue with the Iberia complaint by clicking on the Claim Form link. You can submit the claim form online, depending on your claim type. To share your claim over the phone, call the Iberia claim departments at 1 (800) 772-4642.

How can I claim compensation for Iberia? 

Suppose your flight is delayed or canceled, or you lose the baggage. In that case, you can claim compensation with Iberia for unused ticket value and against the essentials you purchased by following the steps below:

  • Go to the Iberia official website and locate the claim form. 
  • You can choose the reason for which you want to come.
  • Access your booking details providing information on the page. 
  • You can view the compensation form and fill it out completely.
  • Submit the compensation form, and the Iberia team will review it. And if eligible, they will initiate the compensation soon. 

How do I claim my Iberia refund?

If you need to request a refund after canceling your flight with Iebria, you can apply online at the Iberia website or by calling a representative at  +34-911-233-756. Also, here we have mentioned online method to get a refund from Iberia:

  • Go to the Iberia Website and look for the 'Manage Booking' section
  • You can access details by inserting the confirmation number and surname
  • Make a selection of tickets you wish to get a refund for
  • Cancel the booking if it is not canceled already, and click on the refund link
  • The refund request form will be available on the screen; provide details
  • Submit the refund form, and your refund will be initiated soon 

How do I communicate with Iberia from the USA? 

If you want to communicate with an Iberia customer service representative in the USA, call the Iberia USA number at 1-800-772-4642 for a quick response.

Where do I write a complaint to Iberia?

In case your complaint is taking more than expected time, You can also send your complaint letter to the Iberia office at the address mentioned below:

Madrid, C. de Martínez Villergas, 49, Spain

How long does it take to get a refund from Iberia? 

Once you share the refund request form, Iberia takes 7-20 working days, based on your original payment mode. Online payments such as debit/ credit cards are seven working days; offline payments are 20 working days.


As a premium airline, Iberia Airlines guarantees you will always receive the best services. In addition, you can always file a complaint and make a claim if there are any problems. Should you require additional details regarding how do I file a complaint with Iberia? Visit the Iberia website or directly communicate with its team.

Read Also:
How to Cancel Iberia Flight

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