How Do I Get in Touch with Avianca?

How do I talk to someone at Avianca?

To speak to someone at Avianca, you need to phone 1 (800) 284-2622. You must ensure that you have followed the IVR menu's proper steps. Selection of the correct IVR will make you reach out to the trained representative to handle your issue.

Does Avianca have an email?

Yes, you can write your query to the official email address that is you have written it, the executive will ensure you get the resolution without delay.

How do I contact Avianca Lifemiles?

If you want to know the correct way, contact Avianca through Whatsapp. Then you need to save this number +57 311 4006797 on your phone. Once you have protected it, you can send the message to their official WhatsApp account. The representative from Avianca Lifesmiles is going to reply to you within a short time.

What are the customer service hours of Avianca airlines?

Avianca Airlines customer service is open to help you out 24/7. Ensure that you have used the medium to connect with them which suits you the most. It could be calling or chatting.

What is Avianca's WhatsApp number?

To contact Avianca Airlines via WhatsApp, you can add their official WhatsApp number, +57 311 4006797, to your phone's contact list. Once you have added the number, you can send a message to the number on WhatsApp, and a representative from Avianca will respond to you.

How do I request special service on Avianca?

Passengers can contact the customer service team through various channels to request special service on Avianca by dialing 1-800-778-4838. For passengers who are deaf or hard of hearing, TTY services are available by dialing 1-800-455-9880. A customer service representative will assist you with your request for a particular service, such as wheelchair assistance, medical equipment, or dietary requirements.

How do I contact Avianca lost baggage?

When you have lost your baggage by traveling with Avianca Airline, you can submit your claim by speaking with customer service. Moreover, the contact number for the lost bags is 01 800 095 8722, and after dialing that, choose an appropriate option from the answering machine. 

Contact Avianca airlines through social networks.

Another alternative for travelers to contact the airline is via texting one of Avianca's social media channels to receive a quick response from customer service. Here is a list of all Avianca Airlines' social media accounts where users can inquire.




How can I register a complaint against Avianca?

You can easily connect with Avianca Airlines through the official number. 

  • Dial the official number of Avianca.
  • You'll come across the IVR menu.
  • Choose the "Complaint" option.
  • Now, your issue will be sorted by the executive.

How do I add TSA PreCheck to Avianca?

TSA pre-check program has been made to save your precious time. If you want the known traveler number (KTN) to appear on your boarding pass. You can chat, phone, or stop by Avianca airlines counters at the airport to activate the perk if you book on or the mobile app.

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