How Do You Request a Refund from Southwest?

How do I contact Southwest for a refund?

You can call the customer service of Southwest regarding the refund at 1-800-435-9792. You will find a concerned person on this number who will help you file the refund request and let you know the entire process.

How do I get reimbursed from Southwest? 

You can get reimbursed by Southwest by filling out an online form. The steps required to fill out the reimbursement form are as follows: 

  • Go to the Southwest Airlines website,
  • Tap the Contact Us button,
  • Hit the "Send us an email" option,
  • Select the "Expense Reimbursement Request" and then click the Next button,
  • Fill in flight, expense, and contact details and add a description,
  • At the end, click the Submit button.

What is Southwest's refund policy?

The Southwest Airlines refund policies are as follows:

  • If a passenger cancels the flight ticket before departure, they will be eligible for a refund.
  • Cancellation of flight ticket within 24 hours of purchase and at least seven days before the departure date, a full refund will be processed by Southwest Airlines.
  • Cancellation of a flight ticket is after 24 hours; cancellation charges and taxes will be deducted from the refund. 
  • Delayed or canceled flights can get you the full fare amount at Southwest.

Does Southwest charge for cancellation?

Southwest Airlines never charges a fee for canceling flights. When you cancel a flight with Southwest Airlines, you can keep the ticket's cost as a Flight credit or get a full refund in your source account.

How long can you cancel a Southwest flight?

You can cancel your Southwest flight 10 minutes before the scheduled departure without any cancellation fee. If you do not cancel your Southwest flight at least 10 minutes before the scheduled departure, your reservations will be canceled and refunded as a Transferable Flight credit.

How long does Southwest take to provide a refund?

When you cancel a Southwest flight, the refund will be processed back to the original form of payment within seven to ten business days. However, it's important to note that the actual time it takes to receive a refund can vary depending on several factors, including the payment method used, the bank's processing time, and any extenuating circumstances, such as a high volume of refund requests.

Do I get a refund if Southwest cancels my flight?

Yes, you will be eligible for a refund if Southwest Airlines cancels the flight. In some4 cases, they provide an alternate flight option to your destination as per the availability without any extra charges. You can decide whether to board the alternate flight or request a full refund for the flight cancellation.

Does Southwest give refunds for delays?

If the flight is delayed more than 3 hours, and a passenger refuses to board, they can request a refund. Southwest will request a refund on your request.


If you are stuck with the question, how do I contact Southwest for a refund? The earlier-mentioned information will ease your query and help you to understand the process.

Read Also:
How to cancel Southwest Flight
How do I check in with Southwest

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